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Privacy Policy


All information that you provide is for our use only and will be held in strict confidence. We will not sell, trade or pass on any personal or business information provided by our clients. We require only the personal or corporate information that is needed for safe processing of your online order and for contacting you about your transactions. It is used exclusively for that purpose. Once you become a customer, you may receive, from time to time, important reminders. If you would prefer not to receive these, please contact us or edit your account settings to disable such notices.

Purchasing Security

For your protection, certain orders will be required to have "signed-off proofs" to ensure acurate processing. For this, some artwork or logos may be shared with third-party plate manufacturers. Ice Bags Direct is self-assessed as PCI DSS 1.2 secure for protection of your credit card security. No unencrypted wireless communication is ever used at Ice Bags Direct .

Ship Tracking

In order to ship and track merchandise, we make your name and address available to such companies as United Parcel Service, Fedex, LTL Freight Carriers, and the U.S. Postal Service. In no instance are these business affiliates allowed to use your personal information for purposes other than shipment delivery.

Website Cookies

For orders place over the web, we use cookies for your convenience which only identifies a unique connection between our systems. cookies contain absolutely no personal information. We do use cookies to help us determine site traffic patterns with tools such as Google Analytics. Again, no personal information is ever transmitted to third party companies.

Access to and Control over information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: 

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800.416.4448 or via e-mail.

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